1  The company requires non-refundable deposits to be paid before or on registration date of tour picked, you will have 14 days after registration date to cancel and get your full deposit returned to you.  By paying a deposit you are agreeing to the terms and conditions of the Company. 

2  Our tours are all based on double occupancy. There will be an additional supplement for single travelers which will depend on tour taken. 

3  Payment for deposit will hold your place, final balance  payment will be 40 days before the start of your choice of  tour. If paying by credit card you will have bank charges. You will have 7 days after balance date due to cancel and get your balance minus depsoit, after that 7 days you will not be refunded any money.

4  Installment plans are available for anyone who would like to avail of them.

5  Travel insurance is something that the company requires all clients purchase to protect their travel investment in the event that you are not able to attend and it is after your 7 day grace period. You can find links for Insurance companies on our website www.SecretIrelandToursLLC.com. It will serve to cover your cost if something happens to you and you cannot attend the tour. 

6  Due to limited capacity on coaches, there may be a limit of one suitcase per passenger. 

7  Participants are responsible for all their property, luggage, backpacks, phones, laptops etc. 

8  The company tour guide will give all participants phone no's of tour guides and driver at the start of the trip or in an email before the start of the trip, it is vital that you keep these in a safe place.

9  At the start of each day your tour guide will tell you what time you should be ready, or to be on the bus for the next day's journey, it is up to you to contact your guide if you miss announcements on times. 

10 There is a strict No Refund policy for participants who cancel after 7 days of the balance due date.

11  Some of our trips require walking over stony roads and pathways, it is advised to always bring strong waterproof walking shoes, and waterproof/windproof outer coats/jackets.

12 We also advise all participants to let us know of food allergies they have. We also state that if there are walks on rough surfaces or up hills, if you don't think you can take part please let us know and you can stay on the bus with the driver.

13 Each participant is responsible for their baggage being brought from the Coach to their accommodation except in the case where the company have booked porterage. The group will be advised where porterage will take place.

14 Conditions, availability, or contractual obligations may warrant for dates, venues, lodging, talent/celebrity headliners/hosts/guests. Ambassadors, tour guides or transportation modes to be changed or canceled. It is our intent , within the best of our ability, to substitute and /or accommodate equal or enhanced alternatives. We will not refund any deposits or payments towards the tour due to these conditions.

15 There is a certain fitness level required for this tour, if you feel that you cannot walk up hill or long walks, we will ask you to stay on the bus. 

16 Secret Ireland Tours operates on an 8 to 9 hour day policy. When we depart early, usually around 9 AM, we generally return to our accommodations between 6 PM. If we have evening excursions, we leave later in the day to comply with legal driving time regulations for our driver.

17 We do not hire additional drivers to extend the length of our tours. While some people may prefer tours lasting 10 to 12 hours, the majority do not.

18 We reserve the right to refuse service.